If you have an enquiry, please check our Customer Service section for answers to the most frequently asked questions. Hopefully this will help you through every stage of your online booking process.
UK Customers: 0844 871 7615 (Calls cost 7p per minute, plus your phone company's access charge)
Overseas Customers: +44 20
Harry Potter And The Cursed Child
For more information on Harry Potter And The Cursed Child, please visit the production website here.
Opening hours: 9am- 10pm Monday to Saturday, 10am-8pm Sundays GMT.
For Groups Bookings (8+ people for London venues and 10+ for Regional venues ): Please go to our Groups page here.
For Access Information and to book: To find out about the services available for patrons with mobility limitations, who are hard of hearing, partially sighted, or who have additional needs, please call our dedicated Access booking line:
Access telephone booking line: 0844 871 7677 (Calls cost 7p per minute, plus your phone company's access charge)
Access typetalk booking line: 18001 0871 297 5477
Feedback via our online form: If you have a customer service issue or complaint, please contact us using the form below:
Please note, we are unable to respond to emails relating to the following enquiries:
• Postage or collection of tickets,
• Exchanges/Booking amendments
• Failed online payments
• Updating your details
If your enquiry relates to any of the above, please call us on 0844 871 7615 (Calls cost 7p per minute, plus your phone company's access charge).
For show information, venue information, prices and running times, please visit the relevant venue page on our website.
If your enquiry is in regards to child policy/age limits or charity requests, please contact the stage door of the relevant venue. Again, we will be unable to respond to emails of this nature.
Write to us:
If you want to give feedback via email, please use the form above. Please note that we cannot respond to emails sent via this form about the despatch or collection of tickets, exchanges, online reservations or updating your details. If you want to request replacement tickets online, please use our replacement ticket form here.
We’re pleased to say that ATG doesn’t charge premium rates on any of our 0844 – numbers. All our phone lines charge at a national rate, though this may vary dependent on service providers and if you’re calling from a mobile phone. International calls are charged at a national rate.
If there has been a problem that we haven’t been able to resolve whilst on the phone to you, we will take your details, investigate the issue, and call you back.
ATG’s London Theatres:
Please call the theatre’s stage door number, which you can find on the ‘info’ tab on the venue’s page.
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