The Ambassador Theatre group know that communication is key.
We want all our patrons to have a good experience while in our theatres, so we now have a visual tool for parents and companions to use with children and adults on the autistic spectrum and/or with Sensory and Communication difficulties.
We have been researching the benefits of using visual stories and would like to offer a visual story for your visit to The Harold Pinter Theatre. We know some of our patrons find social situations difficult and we understand that we are all unique.
We are currently experiencing intermittent problems with our hearing enhancement system, please contact the venue directly ahead of your visit, or arrive at least 30 minutes prior to curtain.
Our Box Office and foyer are situated at street level. The Stalls seating is accessible down a flight of 23 steps. Our Dress Circle seating has the easier access, being on foyer level and can provide up to 4 wheelchair spaces per performance. Seats in front of these spaces can be moved forward to accommodate longer chairs and small scooters - please provide measurements of chairs and scooters at time of booking to enable Box Office Staff to advise you correctly.
The Harold Pinter Theatre auditorium is equipped with Sennheiser MobileConnect WiFi sound amplification system. MobileConnect uses WiFi to deliver superior quality audio to a smart device such as an iPod or iPhone, either through headphones or via a necklace for hearing aid users. Devices can be booked via the box office in advance, borrowed on the day, or alternatively patrons can download the Sennheiser MobileConnect app and use their own device.
Induction Loop Necklace
Suitable for persons wearing a hearing aid, the induction loop necklace is worn around the neck. Whilst wearing the necklace switch your hearing aid to the 'T' setting and the sound is amplified.
Sound is amplified sound through headphones. Suitable for persons without a hearing aid.
Guide, hearing and other working dogs are welcome in all parts of the theatre.
Ladies and Gents toilets are located down 23 steps from the foyer to Stalls level, up 23 steps from foyer to Royal Circle and up 49 steps from foyer to Balcony level. Our Royal Retiring Room toilet is located 6 steps down from foyer level for patrons who are able to manage some steps. There is one handrail. Alternatively, for patrons with limited mobility, Access toilet located in the main foyer.