New Victoria Theatre Visual Story: a visual resource to help prepare visitors for a new experience and to help them become familiar with new surroundings and what to expect. Click here to download it
There are nine wheelchair spaces in the back row of the Royal Circle and one wheelchair space in the Stalls. It is advisable to book wheelchair spaces in advance.
- There is level access to the Box Office, bars, toilets and back row of the Royal Circle.
- There is lift access to the Stalls.
- The Upper Circle is only accessible via the stairs, there is no lift access.
The New Victoria Theatre auditorium is equipped with Sennheiser MobileConnect WiFi sound amplification system. MobileConnect uses WiFi to deliver superior quality audio to a smart device such as an iPod or iPhone, either through headphones or via a necklace for hearing aid users. Devices can be booked via the box office in advance, alternatively patrons can download the Sennheiser MobileConnect app and use their own device.
Induction Loop Necklace
Suitable for persons wearing a hearing aid, the induction loop necklace is worn around the neck. Whilst wearing the necklace switch your hearing aid to the 'T' setting and the sound is amplified. The necklace has an adjustable volume control.
Sound is amplified sound through headphones. Suitable for persons without a hearing aid.
Guide, hearing and other working dogs are welcome in all parts of the theatre.
There are accessible toilets on all three levels of the venue.